Atlas Agent, Inc. (“AAI”) respects your privacy and is committed to safeguarding your information. This Privacy Policy outlines the personal data we collect, how we use and share it, and your rights regarding your data. Please read this policy carefully to understand our data practices.
A. Scope
This Privacy Policy applies to your use of AAI’s mobile application and website (collectively referred to as the “Platform”). We provide this notice to demonstrate our commitment to your privacy. This policy covers personal data collected from Users (both “Requestors” seeking property information and “Third-Party Providers” providing property data) through the Platform as part of our property information and scheduling services (the “Services”). Data collected during account creation, use of the Platform, or other service-related activities are governed by this policy.
B. Compliance with California and EU Regulations
California Users should refer to our privacy practices under the California Consumer Privacy Act (CCPA). AAI also complies with the European Union’s General Data Protection Regulation (GDPR) where applicable. Links to our CCPA and GDPR-specific policies are provided below and are incorporated by reference into this Privacy Policy.
C. Terms and Conditions of Use
AAI’s Terms of Service and Conditions of Use (“TOU”) are incorporated by reference and can be reviewed here. Arbitration, jurisdiction, and applicable law provisions in the TOU also apply to this Privacy Policy.
A. The Data We Collect
AAI collects the following types of personal information:
Additionally, we may collect information automatically, such as device type, IP address, and browsing patterns.
B. How We Use Personal Data
Your personal data is used to:
C. Cookies and Third-Party Technologies
We use cookies to store information about your interactions with the Platform. Cookies help us provide a smoother experience, enable account-related features, and analyze usage patterns. Users can adjust their browser settings to manage cookie preferences.
D. Data Sharing and Disclosure
Your data may be shared with service providers involved in data processing or transmission, such as cloud services, analytics partners, and payment processors, to provide and enhance our Services.
E. Consent-Based Sharing
With your explicit consent, AAI may share your data for purposes not covered by this policy.
F. Data Retention and Deletion
Data retention varies by data type and usage context. Users can request account deletion by contacting us at contact@atlasagent.ai. Upon request, we delete your data unless retention is required for regulatory, security, or fraud prevention purposes. Typically, data for Requestors and order recipients is deleted within 90 days, whereas Third-Party Provider data is retained for a minimum of 7 years.
AAI provides Users with access to privacy settings, device permissions, and notification options. Users can control the data AAI collects and uses in various ways.
A. Privacy Settings
Adjust your account preferences by emailing us at contact@atlasagent.ai. For location data, manage collection through your device settings.
B. Device Permissions
Many devices allow you to control access to device data, like location, by adjusting permission settings.
C. In-App Ratings and Reviews
After each interaction, Requestors and Third-Party Providers may rate each other. Ratings are public and contribute to a User's profile score, viewable by other Users.
D. Opt-Out Choices
E. Data Requests
Users can request to access, correct, or delete their personal data. Submit requests to contact@atlasagent.ai. AAI may retain data where permitted by law for safety or legal reasons.
We may periodically update this Privacy Policy. Major updates will be notified via the Platform or email. Continued use of our Services following an update signifies acceptance of the new terms.
AAI complies with the GDPR for Users in the EU. This includes transparent data handling practices and ensuring Users can access and control their data. Contact us at contact@atlasagent.ai for GDPR-related inquiries.
This California-specific privacy notice extends our main Privacy Policy, in compliance with the CCPA. California residents have additional rights under the CCPA, including requests for information disclosure and deletion of personal data. For questions or to exercise your rights, please email contact@atlasagent.ai.
Categories of Information Collected: As part of our CCPA compliance, AAI collects identifiers, commercial information, browsing activity, and geolocation data.
How to Exercise Your CCPA Rights: California residents may request access to or deletion of their data by emailing contact@atlasagent.ai. Verification steps may apply for identity security.
---For questions, please contact us at:
Atlas Agent, Inc.
1005 Congress Avenue, Suite 925
Austin, TX 78701
Email: contact@atlasagent.ai
Phone: 408-580-1706